Scheduling the Pickup

Once your Dachshund puppy is ready for adoption, we will coordinate a convenient time for you. We aim to accommodate your schedule to make the process as easy as possible.

Preparation for Pickup

Before the pickup date, ensure that your home is ready for the new arrival. Set up a designated space with a cozy bed, food and water dishes, and some toys for your Dachshund puppy to explore.

Health and Safety Protocols
To ensure a safe environment, we recommend that all family members wash their hands before interacting with the Dachshund puppy. This helps create a hygienic space for your new furry friend.

Meet and Greet
When we arrive for the pickup, we’ll take a moment to introduce you to your Dachshund puppy and provide any additional information about their care and personality. This is a great opportunity to ask any last-minute questions you may have.

Transporting the Dachshund Puppy
Your Dachshund puppy will be transported in a comfortable carrier. We ensure that they are secure and comfortable during the trip to your home.

Documentation and Health Certificate
We will provide all necessary documentation, including a health certificate and any vaccination records. This ensures you have everything you need for your Dachshund puppy’s health and wellbeing.

Transitioning to Your Home
Once your Dachshund puppy is at your home, allow them some time to adjust to their new surroundings. It’s important to keep the environment calm and let them explore at their own pace.

Post-Pickup Support
After the pickup, we are here to support you. Feel free to reach out with any questions or concerns as your Dachshund puppy settles in. We also recommend scheduling a vet appointment within the first few days for a check-up.
By following these steps, the home pickup process will be smooth and enjoyable for both you and your new Dachshund puppy. We’re excited to help you welcome your new furry family member!

1. Initial Health Check
Before any Dachshund puppy leaves our care, they undergo a comprehensive veterinary examination. This check is crucial as it assesses the overall health of the puppy, verifying that they are free from any contagious diseases and health concerns. During this check-up, the veterinarian evaluates vital signs, conducts physical examinations, and performs necessary tests. We believe in transparency, so we share the results of this health assessment with you, providing a clear picture of your puppy’s condition before adoption. This diligent approach is part of our commitment to ensuring that each puppy is healthy and ready to join their new family.
2. Health Certificate
Accompanying each Dachshund puppy is a health certificate issued by a licensed veterinarian. This official document serves as a testament to the puppy’s health status, confirming that they have been thoroughly examined and are fit for travel and companionship. The health certificate includes vital information such as vaccination status, any treatments administered, and a general overview of the puppy’s well-being. This documentation is not only essential for your peace of mind but is often required by pet travel regulations and may be necessary for certain pet insurance policies.
3. Genetic Health Guarantee
We stand firmly behind the health and quality of our puppies, which is why we offer a genetic health guarantee for a specified duration, typically two years. This guarantee covers hereditary health conditions that are known to affect Dachshunds, including Hip Dysplasia, Elbow Dysplasia, and Degenerative Myelopathy. Should your puppy develop any of these genetic issues within the guarantee period, we are committed to working with you to address the situation. This may involve providing guidance on treatment options or facilitating a return or exchange of the puppy, depending on the circumstances. Our goal is to ensure that you feel supported throughout your puppy’s life.
4. Return Policy
In the unfortunate event that your puppy is diagnosed with a serious health issue within the guarantee period, we offer a straightforward return policy. This policy allows you to return the puppy to us for a full refund or exchange, ensuring that you have options in case of unforeseen circumstances. We understand how distressing it can be to face health challenges with a new pet, and we want to alleviate that stress by providing a clear path forward. Our team is here to assist you with the return process and to discuss your options, as we prioritize the welfare of both our puppies and their new families.
5. Post-Adoption Support
We strongly encourage all new owners to schedule a veterinary check-up within 48 hours of bringing their puppy home. This initial visit is vital not only for the health of your new pet but also to establish a relationship with your veterinarian. During this check-up, your vet can confirm the health status of your puppy and provide guidance on vaccinations, nutrition, and preventative care. We believe that ongoing communication and support are essential, so we remain available to answer any questions or concerns you may have as your puppy settles into their new environment.
6. Vaccination and Preventative Care
All of our puppies are up-to-date on vaccinations and deworming treatments before they leave our home. We follow a strict vaccination schedule to ensure that each puppy is protected against common diseases and illnesses. Along with your puppy, you will receive detailed records of all vaccinations, treatments, and medications administered. This information is crucial for your veterinarian and helps establish a comprehensive health history for your new pet. We also provide guidance on future vaccinations and preventative care, ensuring you are equipped to maintain your puppy’s health moving forward.
Important Considerations

* Follow-Up Care: To maintain the integrity of the health guarantee, it is essential that you provide regular veterinary care for your puppy. This includes ensuring they receive all recommended vaccinations, routine check-ups, and preventative treatments. Establishing a routine with your veterinarian is key to keeping your puppy healthy and happy.

* Limitations of the Guarantee: While our health guarantee covers specific hereditary conditions, it is important to note that it does not extend to health issues arising from neglect, abuse, or failure to provide proper care, nutrition, and a safe environment. Adhering to a responsible pet care routine is vital for the long-term health of your puppy.

This comprehensive health guarantee reflects our commitment to the well-being of our Dachshund puppies and provides peace of mind for their new families. If you have any questions about the guarantee, the health of your puppy, or any other concerns, please feel free to reach out to us anytime. We are here to support you and ensure a happy, healthy life for your new companion!
Dachshund Puppy Return Process

* Initial Contact: If you find yourself in a situation where you need to return your puppy, the first step is to contact us as soon as possible. We encourage open communication, and we’re here to assist you. You can reach out via phone or email to discuss your concerns and the reasons for the return. This allows us to understand your situation better and decide on the best course of action.

* Review of the Health Guarantee: When you contact us, we will review the details of our health guarantee. If the return is due to a health issue that falls within the guarantee parameters, we will guide you through the necessary steps. Be prepared to provide any relevant documentation, such as veterinary records or health certificates, to support your case.

* Return Authorization: Once we have discussed your situation, we will issue a return authorization if applicable. This document will outline the terms of the return, including any specific instructions you need to follow. It’s important to keep this authorization on hand, as it will facilitate the return process.

* Preparation for Return: Before returning the puppy, ensure that they are safely secured in an appropriate carrier. We recommend using the same type of carrier that was provided during the initial transport to help the puppy feel more comfortable. Be sure to include any items that were sent with the puppy, such as their health records, toys, or blankets, to assist with their transition.

* Scheduling the Return: We will work with you to schedule a convenient time for the return. Depending on your location and circumstances, this may involve bringing the puppy back to our facility or arranging for a designated drop-off point. We strive to make this process as stress-free as possible for both you and the puppy.

* Post-Return Assessment: Once the puppy is returned, we will conduct a health assessment to evaluate their condition. This examination ensures that the puppy is in good health and helps us determine the appropriate next steps. Based on the findings, we can discuss options such as rehoming or medical care if necessary.

* Refund or Exchange: If the return falls under our health guarantee, we will facilitate a full refund or discuss the option of exchanging the puppy for another, depending on your preference and the circumstances surrounding the return. Our goal is to ensure that you feel supported and satisfied with your experience.

* Follow-Up Support: After the return process is complete, we remain available for any follow-up questions or concerns you may have. We value your feedback and want to ensure that you feel supported throughout this process. Our commitment to your satisfaction extends beyond the initial adoption.

Important Considerations:

* Timeliness: We encourage you to contact us as soon as you feel a return is necessary. Timely communication helps us provide better support and ensures the well-being of the puppy.

* Documentation: Keep all relevant documentation, including health records and any communications regarding the puppy’s health or behavior, as this will assist in the return process.

* Emotional Support: Returning a pet can be an emotional decision. We understand the feelings involved, and our team is here to provide empathy and support throughout the process.

* By following these steps, you can ensure a smooth and efficient return process if needed. We are dedicated to the welfare of our puppies and want to make every effort to assist you and your new pet. If you have any questions about the return process or need guidance, please don’t hesitate to reach out.

Dachshund Puppy Health Guarantee Details

* Scope of the Guarantee: Our health guarantee covers hereditary conditions that are known to affect Dachshunds, specifically focusing on serious genetic health issues. Common concerns include:

* Hip Dysplasia: A malformation of the hip joint that can cause pain and lameness.

* Elbow Dysplasia: A malformation of the elbow joint that can lead to arthritis and pain.

* Degenerative Myelopathy: A progressive neurological disease that affects the spinal cord.

* This guarantee typically lasts for two years from the date of adoption, providing peace of mind regarding your puppy’s health during this crucial period.

* Veterinary Examination Requirement: To activate the health guarantee, we require that you take your puppy to a licensed veterinarian for a comprehensive health check within 48 hours of adoption. This visit ensures that the puppy is healthy at the time of arrival and helps establish a baseline for their ongoing care. You will need to provide proof of this initial examination, which is essential for any claims related to the health guarantee.

* Documentation of Health Issues: If your puppy is diagnosed with a covered hereditary condition within the guarantee period, you must document this with veterinary records. This documentation should include:

* A detailed description of the health issue.

* The veterinarian’s diagnosis.

* Any recommended treatments or procedures.

* These records are crucial for validating any claims made under the health guarantee.

* Return Process for Health Issues: If a hereditary health issue arises, we will guide you through our return process. This includes:

* Notification: Contact us immediately with the diagnosis and supporting documentation.

Delivery Process
Once your payment is confirmed, we offer next-day delivery. If you make your payment today, you can expect your Dachshund puppy to arrive by tomorrow evening. We will provide you with a tracking number and all necessary shipping details, allowing you to monitor your Dachshund puppy’s journey.

Shipping Details
Shipping your Dachshund puppy is made easy and stress-free. They will travel in a climate-controlled cabin area designed specifically for pets, secured in an airline-approved carrier. Ahead of time, you will receive your Dachshund puppy’s flight number, arrival time, and a unique reference number for identification. We can arrange for your Dachshund puppy to be delivered directly to your home or allow for airport pickup, depending on your preference. Our shipping process is designed to ensure your Dachshund puppy is comfortable and safe. With over 11 years of experience, I prioritize direct, non-stop flights whenever possible, as this minimizes stress for the Dachshund puppies. We consistently receive feedback from new owners that their Dachshund puppies arrive happy and well-adjusted.

Safe and Comfortable Travel
We utilize airlines for transportation because it is the quickest and safest method, especially for long distances or interstate journeys. Each Dachshund puppy is transported in a customized, airline-approved plastic pet kennel, which is tailored to their size and the journey’s duration. They travel in a specially pressurized and climate-controlled compartment, separate from passenger luggage, ensuring their comfort throughout the flight.

Weather and Health Considerations
We constantly monitor weather conditions at both the departure and arrival locations to ensure safe travel. The health and safety of our Dachshund puppies are our top priority; we will not ship if we believe weather conditions could pose a risk. Typically, we ship from Monday to Saturday, ensuring your Dachshund puppy’s safe arrival. While it may take a day or two for your new Dachshund puppy to adjust to their new environment, most adapt quickly and feel at home right away.

Nanny Shipping Option
For an even more personalized experience, we offer a reliable Airline Nanny service. This option allows your Dachshund puppy to be flown directly into your arms, ensuring they receive individual attention throughout the journey. This is the most caring and stress-free delivery method available.

Health Certification
A health certificate is mandatory for all pets traveling by air, ensuring they are fit for travel and free from any health issues. All airlines require this document to guarantee the safety and well-being of your new companion.

Arrival Instructions
Please ensure you are available at home or the airport at the scheduled time for pickup. Typically, your Dachshund puppy will be available for pickup one hour after the flight lands, and you will need to present a valid ID, such as a driver’s license. We would love to hear that your Dachshund puppy has arrived safely, so please reach out to us as soon as you can. Don’t forget to schedule a veterinarian check-up within 48 hours of your Dachshund puppy’s arrival. We will follow up with you 24 hours after delivery to ensure everything is perfect and to answer any questions you may have.